Cape Town, South Africa
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In this highly competitive market Molson Coors Brewing Company must ensure visibility into its global operations. With SAP software, Molson Coors gained the real-time, accessible business insight it needed to efficiently deliver quality products - anywhere in the world.
The Sword Ciboodle intelligent desktop provides agents with an intuitive and comprehensive interface that eradicates the inefficient use of multiple systems. Sword Ciboodle replaced Sears' former desktop applications and integrated with the Avaya Mosaix Dialer, mainframe applications via MQ, core mainframe customer view web service call, and Fed-Ex/UPS parcel tracking web services.
Delivering smarter security and more customized services are at the top of any IT agenda. Both would be easier - and cheaper - to achieve with a common infrastructure - what we call an identity and context service.
The future is an integrated contact center, required to service ever more sophisticated and complex customer needs, offering each customer a preferred premium experience. The contact center of the future is powered by Ciboodle.
This Strategic Perspective highlights a preliminary list of eleven best practices for the outward-facing enterprise Cloud that Saugatuck has complied, falling into five major categories: Managing the Innovation, Managing the Opportunity, Managing the Resources, Managing the Solution and Managing the Market.
More companies are moving to the Software-as-a-Service (SaaS) model, taking advantage of specialized new services without the cost and hassle of developing or managing them in-house. But securing these applications is another story. While the cloud is expanding enterprise capabilities, it's also putting a strain on your existing identity infrastructure. When your business adds cloud-based applications into the mix, what was already a tough job-separating identity and access management from the applications themselves-becomes even harder.
More than 100,000 businesses use Box for sharing and accessing their data, and we work continuously to earn their trust. Box invests heavily in the security and resiliency of our data center, software, and our entire business operation.
Information Security Media Group has assembled a broad suite of webinar training programs that are relevant to your career needs. These sessions cover the gamut of industry/security topics such as: regulatory compliance, fraud, and today's pressing needs.
Ronald Franz, Process Information Officer at General Motors discusses GM's IT purchasing supply chain, including what changes were made during the economic downturn, what quality control measures are used to ensure information entering the system is accurate and what strategies are used to guarantee seamless communication between GM and its suppliers.
15 Minutes with Parsh Mishra: As VP Technology Infrastructure - WHG Compliance, Parsh Mishra works on the Risk Management side. The foremost function of his team is to bring down IT inherent risk to tolerable or non-affecting levels.
Exploring the Cloud - In this podcast, Surendra Reddy, Former VP of Cloud Computing at Yahoo!, defines 'cloudonomics,' talks about cloud security, and explains why he believes companies should deconstruct their IT infrastructure and embrace cloud.