PDF Download October 25-27, 2015 Agenda (PDF)

CIO Summit Africa
October 25-27, 2015

↓ Agenda Key

View detailsKeynote Presentation

Visionary speaker presents to entire audience on key issues, challenges and business opportunities

View detailsExecutive Visions

Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics

View detailsThought Leadership

Solution provider-led session giving high-level overview of opportunities

View detailsThink Tank

End user-led session in boardroom style, focusing on best practices

View detailsRoundtable

Interactive session led by a moderator, focused on industry issue

View detailsExecutive Exchange

Pre-determined, one-on-one interaction revolving around solutions of interest

View detailsFocus Group

Discussion of business drivers within a particular industry area

View detailsAnalyst Q&A Session

Moderator-led coverage of the latest industry research

View detailsVendor Showcase

Several brief, pointed overviews of the newest solutions and services

View detailsCase Study

Overview of recent project successes and failures

View detailsOpen Forum Luncheon

Informal discussions on pre-determined topics

View detailsNetworking Session

Unique activities at once relaxing, enjoyable and productive

Sunday, October 25, 2015 - CIO Summit Africa

3:00 pm
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4:30 pm

Registration & Greeting

4:30 pm
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6:00 pm

Exclusive CIO Think Tank

6:00 pm
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7:00 pm

Cocktail Reception

7:00 pm
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8:30 pm

Networking Dinner

8:30 pm
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10:00 pm

After Dinner Networking

Monday, October 26, 2015 - CIO Summit Africa

7:00 am
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8:00 am

Networking Breakfast

8:00 am
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8:10 am

Welcome Address and Opening Remarks

8:10 am
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8:55 am

Keynote Presentation

Solidifying the Role of the CIO

According to CIO Magazine's most recent State of the CIO survey, nearly 50% of CIOs feel that they are still viewed as order takers, or executors of other peoples visions, while only 25% say that they are recognized as true business peer and strategic game changer. Compounding this issue is the expansion on the C-Suite with roles such as the Chief Digital Officer, the Chief Marketing Officer, and the Chief Data Officer; roles that are being filled by tech savvy digital natives who are challenging the reach and the relevance of the CIO. To survive and subsequently prosper CIOs must invest in three areas " building an innovation center of excellence, breaking the keeping-the-lights-on operational spend cycle, and migrating the IT department away from cost center towards value center.

Takeaways:

  • Learn what an innovation culture looks like and how to build one
  • Understand how the operations spend cycle can be broken with disruptive technology
  • Determine what unique areas of value IT can offer to become a business driver

9:05 am
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9:35 am

Executive Exchange

Thought Leadership


Sponsored by:

View detailsDimension DataDimension Data

9:40 am
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10:10 am

Executive Exchange

Think Tank

Leadership Considerations in a Multi-Generational World

Executives are currently facing a difficult challenge in terms of personnel management because they are dealing with three very different generational groups of workers " Baby Boomers, Gen Xers, and Millennials. These three groups all have very different outlooks on the world and on work, and all have very different work styles and capabilities. These differences lead to lack of understanding and conflict in a lot of cases, conflict that leaders must learn how to overcome. Smart leaders know that they need to leverage the differences between generations rather than expecting, and trying to force, everyone to be the same, and that building an integrated workforce, with complimentary skills and abilities, is the key to long-term workforce stability.

Takeaways:

  • Boomers (1946 to 1964), Gen Xers (1965 to 1980), and Millennials (1981-2000) have had different life experiences which has given them different outlooks
  • Each group has specific and unique strengths that can and should be brought to bear to improve the enterprise
  • Building an integrated team the recognizes and rewards differences yields greater success than trying to homogenize everyone to the same standard

Think Tank

Disrupting Markets with Disruptive Technologies

While the combination of Social, Mobile, Analytics, and Cloud have been present and disrupting IT departments and enterprises as a whole for over two years now, in many ways organizations have still not fully embraced them, have still not fully leveraged them. These new platforms allow organizations radically new ways to go to market, allowing for broad scale deployment of systems of engagement that create dynamic relationships with clients and prospects. Finding the resources, wherewithal, and ability to fully commit to these technologies and the capabilities they create has proven to be a struggle for many, but a struggle that can be overcome by leveraging the right partners that bring the right skills and experiences to bear.

Takeaways:

  • Social, Mobile, Analytics, and Cloud are all here to stay; each one adds value to enterprises but collectively that value increases exponentially
  • The manner in which these technologies are implemented, operated, and utilized is different than the foregoing systems of record we are used to
  • Unique skills and capabilities are required to leverage the power and value of these platforms, skills and capabilities that can be in short supply

10:15 am
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10:30 am

Networking Break

10:35 am
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11:05 am

Executive Exchange

Thought Leadership

Building a Collaborative and Social IT Security Program

In todays environment there can be no arguing that a comprehensive IT Security program is a de facto requirement for every organization. Such a program needs to address the full range of security threats that can be leveraged against an organization, needs to be integrated into whatever regulatory and governance requirements exist, but beyond that it needs to be accessible, consumable, and actionable by everyone that is influenced by it, or interacts with it. Building a program that is shared through social channels and relies on the collaborative input of employees and constituents for not only creation but enforcement will drive higher levels of adoption, responsiveness and, ultimately, protection.

Takeaway:

  • A security program, that is the stated intentions of the organization combined with the policies and tools to back those intentions up is essential
  • The program needs to be easily communicated, easily consumed, and easily complied with
  • Using an open social and collaborative approach to creation, distribution, and enforcement ensure greater adoption and ultimately greater security

11:10 am
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11:40 am

Executive Exchange

Think Tank

Managing Business Continuity During M&A Activities

Disaster Recovery and Business Continuity Planning can be a taxing exercise at the best of times, particularly when it is the CIO that is expected to assume the mantle of responsibility for ensuring not only the availability of the IT services necessary to support business capabilities, but often those business capabilities themselves. The difficulty increases exponentially during a merger or acquisition because now not only are IT Leaders trying to ensure the availability of the systems theyve built and the capabilities that rely on them, but those systems and capabilities of the acquired company which they didnt build, and likely have next to no knowledge of. And since frequency of mergers & acquisitions is only increasing, the likelihood that the CIO will have to deal with this issue is increasing in lock-step. To ensure that everyone is protected from day one of the merger or acquisition, it is vitally important that IT has a seat at the M&A table, is party to the discussions and planning, and has the financial flexibility to not jut tie the two sets of systems together but to extend an umbrella of protection over both.

Takeaways:

  • Understand how frequently M&A activities are occurring and therefore how real of an issue this is
  • See how much of a compounding factor M&A is on regular DRP and BCP initiatives
  • Learn about industry-standard best practices to extend rock-solid BCP protection over a freshly merged entity

Think Tank

Bridging the Talent Gap: Building the Team of Tomorrow

There is no escaping the fact that the demands on the IT department are changing. Those changes are necessitating changes in the IT department itself and nowhere is this being felt more than in the roles and responsibilities of the IT staff themselves. Complicating this transition is the fact that every IT department is undergoing to change at roughly the same time making the personnel with the requisite skillsets extremely hard to find, and perhaps even harder to retain. Savvy CIOs need to quickly identify which are the hot skills they most urgently require and then build a strategy that allows them to build (train), borrow (outsource), or buy (hire) the right people with the right capability at the right time.

Takeaways:

  • Commit to a talent-first organization which recognizes and rewards the most important asset you have - your people
  • Identify the skills most urgently in need and prioritize their acquisition
  • Determine which acquisition methods needs to be used for which skill to maximize impact and return on investment

11:45 am
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12:15 pm

Executive Exchange

Roundtable

Communication across Africa

With the digital media landscape evolving because of the increased infrastructural investments, improved connectivity and affordability, the digital picture is changing across Africa. It is now vital that technology companies are able to tailor and implement a solution efficiently for the benefit and requirements of the IT leaders across Africa. This presentation will take a close look at the below key takeaways:

  • Minimizing risk and ensuring security to protect networks 
  • SCADA solutions/application support 
  • Improved operational efficiency Solutions for frequent commination to staff and customers 
  • A tailored solution for the IT industry

Roundtable

12:20 pm
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12:50 pm

Executive Exchange

Thought Leadership

Partnering for Success

Enterprise IT is changing; no longer can organizations simply rely on old school systems of record, they are increasingly pressured to implement new school systems of engagement. These two computing paradigms are radically different however and the hybridized computing environment they create looks nothing like what most IT departments are familiar with, and nothing like what they know how to integrate, operate, and manage. To address this shortfall in ability in the face of this monumental and sweeping change, more and more enterprises are realizing they must turn to sourcing partners who can help them not just adopt and integrate these disparate platforms, but use them to revolutionize and transform their businesses.

Takeaways:

  • To be successful in todays dynamic market environment organizations must adopt new engagement-focused technologies
  • These tools are nothing like what has gone before and adopting, integrating, and leveraging them is overwhelming many IT groups
  • Using experienced partners is the key to success in this new world of hybridized computing platforms

12:55 pm
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1:55 pm

Networking Luncheon

2:00 pm
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2:30 pm

Executive Exchange

Think Tank

Turning Big Data into Big Opportunity

It has been said that leveraging Big Data is like looking for a needle in a haystack; that the challenge is finding the one piece of insight in the sea of irrelevant data. The truth is there is no irrelevant data just data without initial context or meaning, suggesting the problem in actuality is one of looking for a needle in a needle stack. Compounding this problem is that, to offer maximum value, these insights need to found as quickly as possible lest someone else find the relevance first and exploits the opportunity that goes along with it. IT Leaders need to focus not just on building the toolset that allow the business to find insights, but on building an insight pipeline that finds the relevance and feeds it to business peers.

Takeaways:

  • See that Big Data is an opportunity engine waiting to be exploited
  • Learn to identify the insights the business needs to succeed
  • Understand how to build the capability to find and deliver those insights

Think Tank

Moving from Operations to Transformations

The accepted number for the amount of the IT budget that is tied up in operational spend, in paying to maintain technology that has already been purchased, is 80% leaving only 20% for the IT department to use to drive new projects. Because this level of funding is so low, as much as 70% of IT sponsored projects fail. Yet IT departments are being constantly pushed to be innovative, to find a way to embrace new technologies and leverage them to drive business change. How can you do that when your time, money, and effort goes to just keeping the lights on? Join us as we collectively explore this issue and examine some of the successful strategies that are being leveraged by top IT leaders.

Takeaways:

  • The pressure on CIOs to drive change has never been higher, but fortunately neither has the opportunity to do so
  • Disruptive technologies dont just have the power to disrupt IT for the worse, they have the power to disrupt the business for the better
  • Fortune favors the bold; now is the time to take a leap into new modes of business to break the operational spend stranglehold

2:35 pm
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3:05 pm

Executive Exchange

Roundtable

Roundtable

3:10 pm
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3:40 pm

Executive Exchange

Thought Leadership

Using Cloud Delivered Services to Enable Business Transformation

As IT leaders begin to make the Cloud an inherent component of their long-term plans, they face the risk of falling into old habits and simply approaching the Cloud from a purely tech-centric perspective. While addressing the technology questions presented by increased Cloud adoption is important, more important is understanding the business enablement opportunities offered by broader Cloud adoption strategies. Innovative CIOs will need to see the Cloud for what it is; a way to change the conversation and focus away from the bits and bytes to an evaluation of what capability enables optimized business initiatives.

Takeaways:

  • Learn why viewing the Cloud as an alternate technology delivery channel only is career suicide
  • Understand the real value of the Cloud, and that it goes beyond surface metrics like cost savings
  • Develop, instead of a Cloud adoption strategy, a Cloud/Business enablement strategy

3:45 pm
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4:00 pm

Networking Break

4:05 pm
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4:35 pm

Executive Exchange

Think Tank

Data-Centric Security

For year the security focus of the enterprise was to build a hardened perimeter at the edge of the network, an impenetrable shell that kept the good out and the bad in. Over the last few years this model has fallen by the wayside. Technologies such as Cloud and Mobility have pushed the enterprise beyond its traditional perimeter while increased levels of partnership have created inroads through that shell. As a result, infrastructure based security is no longer sufficient or appropriate and enterprises everywhere are having to make the shift to a new security paradigm, one that is centered on the data itself, not on the infrastructure that houses it.

Takeaways:

  • Learn the principles of data centric security
  • Understand the role encryption plays and how it should be integrated
  • Determine when and where data monitoring tools make sense

Think Tank

Driving Customer Experiences through Global-Local Interactions

Todays global local marketplace offers tremendous opportunity, but is rife with potential pitfalls as smaller local providers are threatened by the size of global behemoths, while those global behemoths are challenged by the nimbleness of local providers. To be efficient and effective companies need to blend the best of both worlds, global economies of scale with local knowledge and flexibility, to deliver an engaging and rewarding customer experience. CIOs need to help their organizations build the capability to understand, categorize, and capitalize on small-scale local demand and address it with large-scale global capacity.

Takeaways:

  • Understand the expectations of the modern customer by seeing the impact of both local and global pressures
  • See how competitive brands go about maintaining a global brand while maintaining localized experience and feel
  • Data is the driver of the global local experience so building a capacity to capture the necessary client differentiators becomes key

4:40 pm
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5:10 pm

Executive Exchange

Thought Leadership

Embrace the Internet of Things

The Internet of Things (IoT) is moving from being Science Fiction, to be Science Fact as sensors are being imbedded in everything, and ubiquitous wireless networks are facilitating constant communications. Value driven use cases are being made, but in many cases are far and few between and so CIOs evaluating this paradigm shift are left to wonder whether this is something they should drive, should enable, should control, or should ignore. CIOs need to begin taking action now to embrace the changes that can be wrought by IoT, not for the benefit of the IT department, but as value generators for the organization as a whole.

Takeaways:

  • Understand the two broad uses cases - Information & Analysis, and Automation & Control
  • Learn about the specific ways that IoT can drive enterprise growth
  • Determine the changes needed within the IT department to prepare it to leverage the value and power of IoT

5:15 pm
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6:15 pm

Executive Visions Panel

Achieving Transformation for the New Tomorrow

The pressure to remain competitive in todays environment is at extreme levels for not just organizations at a macro level, but for every group within those organizations at a micro level and nowhere is this more true than in the IT department. As economies accelerate in pace to operate in real time, expand in scope to occur across dozens of dynamic channels, and as interaction becomes the new currency in this human centric intelligent society CIOs need to ensure they are ready for this transformational future. Join us as we investigate how IT leaders need to re-architect their department, their operations, their infrastructure, and even their personnel to not just respond, but to drive change.

Takeaways:

  • Neither businesses nor the IT departments within those businesses can afford to stand pat on current, and outmoded, business models and products/services
  • As the world becomes more technology focused and more integrated on all levels, IT needs to become an agent of change within their organization and move out of the role of just being a provided of support services
  • The need for transparency is at an all-time high - shareholders and customers alike demand visibility into the ethics and approach of companies so IT must bear this in mind as they build for the new future

6:15 pm
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7:00 pm

Cocktail Reception

7:00 pm
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8:30 pm

Networking Dinner

8:30 pm
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10:00 pm

After Dinner Networking

Tuesday, October 27, 2015 - CIO Summit Africa

7:00 am
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8:00 am

Networking Breakfast

8:10 am
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8:55 am

Keynote Presentation

Drones Gone Wild

Discussed too quickly at too high a level and IoT technologies can summon images of Big Brother-like monitoring and awareness, or Skynet-like sentience and control. With Google previewing fully autonomous cars that have no driver controls, and Amazon demonstrating delivery drones that will deliver orders in 30 minutes or less, a future of self controlled whizzing and whirring devices seems a certainty, but what will humanitys role be in this future " controller or controlled? And at a more mundane level, if self-acting robots takes over the vast majority of tasks (and do them with more precision and efficiency that their human forbears), what role is left for human workers in this Brave New World future? Join us for the engaging, lively, and admittedly whimsical, look into our autonomous future.

Takeaways:

  • Increased automation transfers many jobs out of the hands of humans " we cant all be robot technicians so what does the future hold for employment?
  • At some point robot and drone operations switch from human designed to AI created " how far off is that point and what impact does it hold for society?
  • What role do businesses that create these technological advances have in these decisions and how does that balance against the role of governments?

9:05 am
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9:35 am

Executive Exchange

Thought Leadership

NFV and SDN - Building the Network of the Future

Cloud has changed the way we build back-end systems, mobility has changed the way we build the front end too, and now the combination of Network Functions Virtualization (NFV) and Software Defined Networking (SDN) is going to change the way we build networks. By allowing for the separation of control plane and data plane while simultaneously migrating both of those pieces to inexpensive commodity hardware we allow for the creation of more redundant, more dynamic, more efficient, and far less costly networks, eliminating a major bottle-neck to IT and service innovation. CIOs must begin investigating and implementing these technologies now to ensure they are on the leading edge of service delivery.

Takeaways:

  • The traditional way of building networks is archaic and its lifespan limited " NFV and SDN promise far greater flexibility of cost effectiveness
  • These technologies are admittedly early phase, but so were cloud and mobility when they began radically changing the technology landscape
  • Now is the time to begin to invest in pilot projects, to develop the knowledge and skills necessary to leverage the technologies as they mature

9:40 am
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10:10 am

Executive Exchange

Think Tank

IT/OT Integration

While the hardware, software, and general capability of enterprise information technology (IT) systems has grown at an ever accelerating pace, the same cannot be said for enterprise operational technology (OT) because the systems controlled by this computing capability tend to be relatively static. However as utility companies begin to enter into a period marked by radical innovation, expansion, and change, the needs demanded of the enterprise OT are exploding. Increasingly enterprises are seeing greater benefit in migrating operational management responsibilities to more mature and capable IT systems than they are in investing in OT enhancement. To realize the expected benefits IT departments must ensure tight alignment and integration of these two disparate platforms.

Takeaways:

  • Integration of IT and OT systems allows for more cost flexibility because the necessary compute capacity already exists in the IT world
  • Bringing IT and OT systems together allows for greater information sharing between platforms making the whole greater than the sum of the parts
  • IT departments need to spear-head integration plans, bringing management of OT systems in house while stepping carefully so as not to crush operational toes

Think Tank

IPv6 Adoption

As IT Leaders, we have all been aware of the impending need to move from IPv4 to IPv6 protocols as the number of available IP addresses withers to next to nothing. Many have deferred this task however, simply making use of private internal address spaces to defer the inevitable work. As the Internet of Things (IoT) becomes a fait accompli however, ignoring the issue is no longer a viable alternative; to be able to connect and access the vast number of public sensors and other IoT devices IPv6 must be adopted wholesale. CIOs that have not yet done so must begin IPv6 migration projects now to ensure that they are not roadblocks to growth and innovation as a result of IoT adoption.

Takeaways:

  • Understand whether to build net new in parallel, or upgrade existing networks
  • Changes will extend beyond just the infrastructure " internal and external applications will be affected as will WAN service providers
  • IPv6 migration is not a trivial effort; significant upfront planning is required and this initiative cannot be handled in a reactionary manner

10:15 am
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10:30 am

Networking Break

10:35 am
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11:05 am

Executive Exchange

Thought Leadership

Big Data, Big Success

As all market verticals become increasingly competitive, individual businesses need to put themselves in a position to differentiate themselves from their competitors, either by pricing or by offering. In order to be able to do this, enterprise need create the reality where they have a deeper and broader understanding of not just the needs and wants of their customers, but also their motivators and triggers. IT leaders realize that they need to invest in powerful analytics programs that allow them to leverage the wealth of client data they are capturing, find the relevant patterns and insights, and use those to aggressively attack the market and establish dominance.

Takeaways:

  • Successful organizations have long used data analytics to ensure a competitive edge relative to their peers
  • Data is becoming more ubiquitous and the sources by which it is derived are growing exponentially
  • Personalization of experience is a strong indicator of relationship success, but can only be achieved by truly understanding the client through data analytics

11:10 am
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11:40 am

Executive Exchange

Think Tank

Ensuring Data Quality

Data quality is one of the most critical issues facing every enterprise and whether data be duplicate, stale, incomplete, invalid, conflicting or just plain incorrect the impact of enterprise decision making and ultimately enterprise success and be significant and severe. As the number of data sources grows, as the speed with which data is collected and utilized increases, and as the raw volume expands almost exponentially, the impacts of poor data quality becomes more significant than ever before. IT executives must build strong data governance capabilities to ensure that enterprise data is kept unique, timely, complete, valid, consistent, and accurate.

Takeaways:

  • Data quality is not a new problem but the advent of the hyper-connected age means that it will be a problem of greater relevance than ever before
  • The process by which data quality can be addressed isnt fun or sexy but where enterprises have often ignored it to date they can no longer do so
  • Enterprises that do not proactively address data quality now may find that Analytics is their downfall rather than their savior

Think Tank

Logistics is a Mobility Business

Logistics, by definition, is the business of getting things from here to there and while here and there may be fixed places, the process of getting from and to requires movement, requires mobility. But even in the fixed locations of here and there there is still a tremendous amount of movement of things as containers and stock move location within yards, warehouses and depots. At all levels, logistics is a business of mobility and so naturally is a business that can benefit the most in understanding and leveraging mobile computing and mobile technologies. Whether it be real time monitoring of trucks and trains, ships and planes for more efficient route planning, or the monitoring of individual shipments to ensure higher levels of delivery effectiveness to drive heightened customer satisfaction, modern logistics moves on mobility. IT Leaders in all industries can do themselves a great favor by experiencing the power of mobility as seen through the eyes of the Logistics CIO.

Takeaways:

  • Mobility is already everywhere, but in comparison to the serious power users, most companies are only scratching the surface of what it can do
  • There is great value in consumer engagement through mobility, to be sure, but there is even greater value in operational efficiency
  • Mobility doesnt have to be costly or complex to be valuable and low-tech low-touch solutions can be just as relevant as weeping high-profile programs

11:45 am
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12:45 pm

Executive Visions Panel

The Role of the CIO: Business Challenger, Innovation Driver

Since the inception of the role, the focus of the CIO has primarily been one of Technologist and IT Operations Manager; selecting the tools and services necessary to support the business, and then efficiently and effectively operating them. This is a future of declining organizational value however as technology becomes increasingly democratized and other organizational groups take control over individual systems and data sets. CIOs need to recast themselves instead as Strategists and Business Innovators; leveraging their unique position at the crux of the organization to propose alternatives to the accepted way of doing things, and to drive organizational growth through business alignment and organizational change.

Takeaways:

  • CIOs are at a fork in the road; they can continue to be Operational or evolve and become Transformational
  • Transformation efforts cannot stop at the boundaries of the IT department, they must reach into the business as a whole, addressing process and defining new capability
  • Visionary CIOs will move their departments from cost centers to value creators, and move themselves from executive afterthoughts to true organization leaders

12:45 pm
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12:50 pm

Thank You Address and Closing Remarks

12:55 pm
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1:55 pm

Grab and Go Luncheon