Cape Town, South Africa
↓ Agenda Key
Visionary speaker presents to entire audience on key issues, challenges and business opportunities
Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics
Solution provider-led session giving high-level overview of opportunities
End user-led session in boardroom style, focusing on best practices
Interactive session led by a moderator, focused on industry issue
Pre-determined, one-on-one interaction revolving around solutions of interest
Discussion of business drivers within a particular industry area
Analyst Q&A Session
Moderator-led coverage of the latest industry research
Several brief, pointed overviews of the newest solutions and services
Overview of recent project successes and failures
Open Forum Luncheon
Informal discussions on pre-determined topics
Unique activities at once relaxing, enjoyable and productive
Business Process Management (BPM) is a symphony, harmonically coordinating the resource interactions that define how your business does what it does, and distinguishing your company from others. This session will highlight how BPM solutions and technologies can help CIOs and their business to evolve beyond just operational excellence and towards more adaptive processes.
What are the challenges and best practices in effective data management? How can the CIO ensure data quality and integration to provide a holistic customer view and create value?
This session will address cultural issues, including building collaboration and information sharing, obtaining clear business objectives and bridging the business-IT divide.
IT shared services goes beyond centralization to recast IT from a cost-center to a powerful support system for business imperatives and general productivity. The concept of IT shared services emphasize efficiency without redundancy, and allow enterprises to gain flexibility on their future sourcing options for delivering IT services globally.
This open-forum session will discuss how organization can achieve major cost savings by consolidating and standardizing IT operations. By aiming for a market-level standard of quality, IT shared services can sustain and build on those improvements while providing greater customer services.
Middle Eastern enterprises are facing a new and unprecedented range of risks. The challenges of the current economic climate are not enough, organizations are under pressure to assure the control and protection of sensitive client and employee information. Factors such as increasingly sophisticated security threats and the sheer pace of technology innovation raise the bar substantially, while longstanding questions about trust and confidence must be asked in a new light. In a time of economic constraint that has affected organizations in Middle East more than many others, how do we deal with these challenges - and how do we prepare for what is yet to come?
Topics to be discussed in this insightful executive panel session:
Organizations worldwide are undergoing a major business transformation and making the transition from technology manager to a global business executive can be a challenge for many IT professionals. These organizations now require a new level of leadership from their IT executives. Technology is no longer a utility to leverage information, but a true business enabler.
This keynote session will focus on the skills required to transform your organization to be competitive on the global marketplace. It will touch upon the mindset, skills and qualities required by the CIO to not only become a transformational leader, but also what is needed to develop a culture of leadership, which will ensure long term sustainability.
Strategic planning for IT Service Delivery must consider all business aspects of the organization. The organizational structure and working relationships between employees, managers and senior executives may influence the success of IT Service Delivery.
This session will provide an opportunity to review how effective strategic planning could yield efficient results, scalable resource accommodations and ensure value for the business drivers of the organization.
One of the most important steps a CIO can take to ensure alignment of IT with the business strategy of the organization is to create robust governance committees. This session will discuss how this practice can help the CIO to satisfy customers, ensure quality and efficiency, as well as cut costs.
The mobile/wireless trend has been transformational for the Middle East industry, with customers and client organizations so far ahead in their approach to mobility that it will be crucial to allocate major capital investments and promote innovation and technologies that can restructure their e-commerce infrastructure. In addition, the proliferation of personal devices are changing the ways in which organizations deliver mobility solutions to the workforce. Deployment of mobile marketing strategies is already reaching a larger customer base while allowing valuable data to be captured. This session will also look at Mobile Device Management (MDM) software and its benefits both from a security and a content delivery standpoint.
Topics to be discussed include:
The paradigm shift towards business models focused on Wide Area Networking (WAN), has transformed the enterprise market with diverse technologies that enable quick and secure data transmissions over the network. With this development, it has become crucial for organizations to use WAN optimization technologies in order to maintain their network infrastructures and to derive maximal benefits from them in terms of network acceleration, bandwidth optimization, scalability, and increased throughput.
Topics to be discussed in session:
As business processes are a core aspect of the success of any major enterprise, IT leaders need to provide the framework for formalizing the business' key performance indicators (KPIs). This session will discuss KPIs and how surprisingly few methods exist to provide the business near real-time feedback on their operations. We will also discuss an approach to identify what data should be gathered and what is important for the ERPs to report.
Social networking web sites and services such as Facebook and Twitter have become primary communication media for a new generation of technically-savvy and digitally aware consumers. Driven by high broadband penetration, maturing social connections and readily available, affordable Internet-enabled multimedia devices, these sites and services are earning more and more attention of advertisers, consumer product companies and enterprises that are using social media to reach their customers, build brand loyalty and communicate with geographically dispersed employees, suppliers and partners.
This open-forum session will discuss developments in social networking trends and shifts in two long-term communication trends: the shift in communications patterns from point-to-point, two-way conversations, to many-to-many, collaborative communications; and the transition of control of the communications environment to open Internet platform providers.
Hadoop and its Map Reduce data processing framework are enabling organizations to answer critical business questions and reveal competitive insights previously buried deep within their massive data sets. However many CIOs have struggled to run Hadoop and Map Reduce in-house because the software has historically been hard to install, integrate, manage, and use. Some Map Reduce service providers are not providing enterprise-grade features and support CIOs expect in their production environments.
This session will discuss the concerns and solutions for availability, security, performance, scalability, and stability of an Enterprise Map Reduce service.
Despite the economic downturn, many organizations are continuously eager to take risks if the goal is to create new opportunities and increased revenue streams. This risk-aware business model means that new technologies and products often are taken up faster than elsewhere and creates ROI within a relatively short timeframe.
What are the winning strategies, opportunities and risks in creating new business models that rely on Big Data? What is an effective and productive balance to gain maximum Big Data opportunity?
Understanding the advantages and challenges of mobile technology is crucial for today's CIOs and CISOs. Mobile computing can improve the services offered to our customer's - from the common citizen to the warfighter. More powerful solutions can link you directly into the office network while working remotely, for instance to access your business/mission critical data. Recent trends in cloud computing, the global information explosion, cyber security threats and higher network bandwidth demands have all influenced usage of smart/mobile devices, supporting more flexible working practices and an improvement in business agility by providing services over the internet. This session is an open-forum discussion focused on enterprise mobility and the security challenges of mobile technology.
Enterprise data security has become a critical issue for business decision-makers when the control over the information is at stake. What can your organization do to secure enterprise data and applications? What strategies and methods can you use to maintain control over who has access to what?
Topics to be discussed:
Historically, companies have developed digital user interfaces based on assumptions about computer screen size, browser versions, input, and processing capability. These assumptions can no longer be taken for granted. Mobility is more than smartphones. The emergence of new connected devices, such as tablet computers like Apple's iPad or Samsung Galaxy tablet, will create additional options for media consumption anytime and anywhere.
This closing executive panel discusssion will examine mobility and associated considerations when updating and developing future versions of your ebusiness strategy. Modern executives need to refresh and review their company ebusiness strategy in light of the changes in the global mobility space, driving investment in application landscapes and decide what is fit for this new future.